Privacy Policy

We use the information we collect for the following purposes:

• To provide services: Process bookings, arrange car rentals, communicate with drivers, and fulfill your travel requests.
• To communicate: Send booking confirmations, updates, trip details, and respond to your inquiries.
• To improve services: Analyze usage patterns, gather feedback, and enhance our website and service quality.
• To send promotional content: With your consent, send newsletters, special offers, and updates about new destinations (you can opt-out anytime).
• To ensure safety: Verify driver and customer information for security purposes.
• To comply with legal obligations: Meet legal requirements, resolve disputes, and enforce our agreements.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With drivers: Share necessary details (name, pickup location, phone number) with assigned drivers to complete your trip.
• With service providers: Share data with trusted third-party service providers (payment processors, email services, analytics tools) who assist us in operating our business.
• For legal reasons: Disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of TripCar, our customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Restricted access to personal information
• Regular security audits and updates
• Secure storage of customer data

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails.
• Data portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at tripcar.in@gmail.com or call +91-9960281898.

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.